Check the Frequently Asked Questions for MobileData
to see if your question has already be answered.
If it is not, please don't hesitate to write or try out the following tips:
1. Restart the App.
Many issues are resolved by restarting the app. If you are experiencing problems, try this first.
2. Restart your Device.
If restarting the app does not fix your problem, try to restart your device.
3. Redownload and reinstall the App.
If restarting your device doesn’t help either, you can try to redownload the app again and install it afterwards.
If you remove the app from your device first, keep in mind that removing an app will delete all app data and settings.